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FAQ

Frequently Asked Questions

1)
What is Web Hosting?

2)
What is virtual hosting?

3)
What is a domain name?

4)
How do I register a domain name?

5)
My host offers unlimited bandwidth/space/transfer
6)
What exactly is space and bandwidth/data transfer?

7)
What do I need to do to put Flash on my website?

8)
How do I track hits on my website?
9)
What are PHP, ASP, perl, etc?

10)
What is MySQL, MS SQL, etc?

11)
Do I have to change my domain if I get a new host?
12)
What e-mail restrictions / limits are there on the IIH servers?

 

What is Web Hosting

Web hosting is the act of renting space and bandwidth through a company so that you may publish your web site online.

You can either opt for free hosting that is usually supported with banners and pop ups, or may opt to get paid web hosting, which gives you complete control over your site contents.

What is Virtual Hosting

Also known as shared hosting, this form of web hosting should suffice for most everyone.

Virtual hosting simple refers to the fact that your site is on one server, and that this server hosts mulitple sites. You are virtually shared – your site will not be the only one on this specific server.

What is a Domain Name

A domain name is a word along with a TLD that uniquely identifies your website.

How do I register a Domain Name

Registering a domain name is very easy.

First you will have to make sure that the domain you want is available – using something called a WHOIS lookup at sites like Register.com or Whois Source you can make sure the domain you want is available for registration.

My host offers unlimited bandwidth/space/transfer

As we explained it is not possible for a web host to offer ‘unlimited’ bandwidth or diskspace. Such hosting plans always come with clauses that restrict how much bandwidth you can transfer at a given moment , how much CPU usage you can use (which is arbitrarily decided), and so forth.

What exactly is space and bandwidth/data transfer?

Diskspace is the size your website can be. Every single letter on your website has to be stored somewhere on your web host’s server. Each letter is one byte, and a megabyte is roughly one million bytes. HTML pages are usually very small, but it is the extra images, scripts, and even databases that can take up large amounts of disk space.

Bandwidth/Transfer is the amount of data the server will allow your site to send in a month. Transfer is usually measured in gigabytes – billions of bytes. Once you go over your monthly limit, a host may either shut your site down for the remainder of the month or it can charge you ‘overage.’ This overcharge is usually about $2.00-$5.00 per extra gigabyte of transfer.

What do I need to do to put Flash on my website?

Flash is a client side feature – it runs on the user’s computer, not on your web host. As long as the user’s browser has the correct plugin installed, it will run on their computer.

How do I track hits on my website?

Hits – this simply refers to the number of ‘elements’ loaded on your site. If one page has five images in it, viewing that page once adds 6 hits (one page + five images).

Impressions – the number of times all the pages on your site are seen (also simply called pageviews). Impressions are sometimes referred to as ‘hits’ which can cause confusion

Uniques – the number of people that visited your site

What are PHP, ASP, perl, etc?

These are all programming languages which are referred to by their acronyms.

PHP – PHP: Hypertext Preprocessor
ASP – Active Server Pages
Perl – not an acronym

Each programming language has its own benefits and uses. It is best that you research on your own to find one that best fits your needs.

What is MySQL, MS SQL, etc?

MySQL and MS SQL are database systems. Depending on what your host provides, you can use a database to organize your data.

 

Do I have to change my domain if I get a new host?

No. Provided that the domain is registered in your name (as it should be), you can simply update your namservers (from where you manage your domain names) to that of your new host.

What e-mail restrictions / limits are there on the IIH servers?

Limits

There is a 200 hourly email limit per domain this limit is also applied towards mailman. If you send over this amount in any hour most of the e-mails will bounce back with a undeliverable error.

Many of our servers have a 60 pop checks per hour limit per domain.  If you go over this you’re likely to get a wrong password error message saying login incorrect. Just wait an hour and it will automatically unlock you. to prevent this from happening again make sure to disable auto checking or at least set it to something higher such as 10 minutes.

Any mailing list larger than 5,000 will require a semi dedicated or dedicated hosting solution from us. Note: dividing one large list into smaller lists to get below this limit is not allowed.

Mailing Lists Rules

1. Anytime you’re sending a message no matter how large your e-mail list is you must throttle it.  We recommend you throttle it to at the very least sending 1 email every 6 seconds. If the mailing list software you’re using does not allow you to throttle you must switch to something else. We recommend phplist which can be found in your control panel under fantastico. If you do not throttle and you try sending let’s say 500 emails the server will try sending all 500 in 1 second which is not possible. This will cause the server load to go very high and for the entire server to be sluggish until this process is completed. It is our job to keep the server up and running without being sluggish. Anyone who causes the servers load to go high will be suspended and the process will be terminated. If you choose not to throttle you will most likely be suspended for crashing the server.

2. Any mailing list over 900 emails is only allowed to be sent to during off-peak times to prevent high server loads. Off peak times qualify as all day Saturday and Sunday, and 1am – 8 am eastern time M-F.

3. You are not allowed to mail to a mailing list you were given or purchased. This is spamming because they never agreed to you personally sending them mail. We do not care how you justify it. This is spam and will result in termination of the offending account.

4. Any unsolicited e-mail being sent will result in termination of the offending account. We take a zero tolerance stance against sending of unsolicited e-mail.

5. Any mailling list MUST comply with all guidelines set forth by the United States.
These can be found at: http://www.ftc.gov/bcp/conline/pubs/buspubs/canspam.htm

6. No Direct SMTP mailers are allowed. An example of this is DarkMailer. Any mail should be relayed through the local MTA (localhost:25) for further delivery by the server and not done directly by scripts.